Full-spectrum
Omni-channel Retail Digitalization Solution Provider
Hypermarkets｜Chain convenience stores｜Fresh food supermarkets
POS
Store Operations/Task Management
Planograms
Auto replenishment
WMS & ERP
Countries/regions
Retailers
R&D staff
Empower retailers to adapt and
thrive in the digital age
Sluggish traditional retail sales growth, difficult staff management, and inability to gain insight into rapidly changing needs by relying solely on empirical decisions. Consumers expect a seamless, personalized omni-channel consumption experience, and retailers need to improve products and services according to changes in consumer needs and shopping habits. Digital transformation can help retailers improve efficiency, enhance consumer shopping experience and satisfaction, improve system security, and practice ESG social responsibility.
Sluggish sales growth
Consumer demand changes rapidly, and a single in-store scenario cannot meet consumer needs.
High management costs
Long circulation chain, non-transparent process, and offline data management, bringing insight and management problems to operators.
Difficult business decision-making
Decisions are made based on the experience of key employees, not data-driven.
omni-channel digital retail business SaaS with
rich practical experience in the industry
DMALL formed a set of methodologies for the digital transformation of the retail industry and refined the digital retail product DMALL OS based on the experiences of a number of large-scale retailers. It covers the entire value chain of the retail industry and can achieve data analysis and data integration at all links. All retail business formats have verified that DMALL OS is cost-effective, secure, and can be replicated and implemented.
Leveraging Omni-channel advantages
to achieve sales growth
Online apps/applets and offline store connection, omni-channel memberships, and omni-channel marketing
Digital store operation makes execution
no longer a difficulty
Task assignment to person, diversified AIoT devices, digital production fulfillment
AI-driven rather than empiricism
Sales forecast, automatic replenishment, visual planogram, personalized recommendation, real-time inventory & promotion management
Data security
Cloud-based architecture｜third party security audit and compliance｜public/private/hybrid cloud
CHALLENGE
Changing Customer needs, high rent&labor costs, greater demands on supply chain efficiency.
DATA
200%
Daily home delivery order volume is increased by 200%
30%
Case picking efficiency increased by 30%
Provide a complete set of solutions for digital management, effective supply chain, store operation, customer experience, and sales.
SOLUTION
7-eleven Case
The integration of online and offline makes shopping easier, and consumers naturally expect a faster, safer, and more enjoyable shopping experience. Watch how 7-11 achieves higher goals. DMALL OS not only provides better services to consumers, but also enables teams to work more smoothly and intelligently.
CHALLENGE
The transformation of store types from hypermarkets to member stores, the separation of online and offline channels and membership benefits, and the original system's bottlenecks in adaptability, compatibility, accuracy, and timeliness.
DATA
20%+, the proportion of online businesses increased from a single digit to a double digit;
IN CHINA
Plus membership: to boost consumer stickiness 2M+PLUS members;
60M EUR in membership fees annually
E-commerce apps: acquire private traffic 1.7M orders placed on app per month; 100,000 DAU
ESG
Since 2022 Metro China's 102 stores have fully implemented the DMALL intelligent energy efficiency plan.
Reducing costs by 20% and saving approximately 56.95 million kWh of electricity and reducing carbon emissions by 447,000 tons.
SOLUTION
Membership System Optimization
- Integrate B - end /C - end/free/paid member management system
- Draw accurate user portraits and enhance targeted selection and service capacity
Private Domain Capability Construction
Independent APP and member mini program
Fulfillment Program Upgrade
Support to-home, to-store, Self-pickup and other complete business scenarios
Data Center Construction
- Scenario-oriented modeling, high response efficiency, and fast iteration for business
- Multi-dimensional visual report, flexible configuration, and real-time monitoring
